How do I return an item?

If for whatever reason, you are not happy with your purchase, please let us know in writing at info@gocragging.com quoting your order number and return the items to us within 14 days of receipt in a new and unused condition, with the original packaging and receipts. We will notify you when we have received the goods and we will then refund the cost of the items, that is, not the shipping cost if any.

We strongly recommend that you use a recorded delivery service as we cannot be held responsible for damage or loss of goods in transit.

Our returns address is:

SFD Europe S.r.l.
GoCragging.com

Strada Val Salice 68/8
Torino, Italy
10131

Please note the above is our office and warehouse address. We do not run a store open to the general public at the above location.